![]() ![]() ![]() Can I get a refund if I can’t add my phone number?īlizzard support has reportedly refunded the $39.99 one player spent on the Overwatch 2 Watchpoint Pack, after that player contacted Blizzard customer support and pointed out they did not have a mobile phone that met SMS Protect’s requirements. Likewise, a landline phone number won’t work either.Ī phone number can only be used once players can’t have multiple accounts tied to a single number. Likewise, (some) prepaid phones won’t work, and neither will VoIP numbers (which use IP networks to make calls or send texts). “There’s no exclusions or kind of loopholes around the system.” What kind of phone number can I use?īlizzard said its notifications, as part of SMS Protect, are only for “text enabled mobile phones.” That means that messaging apps like WhatsApp or Apple’s iMessage can’t be used. “The key idea behind SMS Protect is to have an investment on behalf of the owner of that account and add some limitations or restrictions behind how you might have an account,” Warnecke said. Overwatch 2 lead software engineer Bill Warnecke told Forbes that, even if accounts are no longer tied to Overwatch’s box price - because the game is now free-to-play - Blizzard still wants players to make an “investment” in upholding a safe game. ![]() You can’t just enter any old phone number - you actually have to have access to a phone receiving texts to that number to get into your account. Blizzard said SMS Protect will target cheaters and harassers if an account is banned, it’ll be harder for them to return to Overwatch 2. It requires all Overwatch 2 players to attach a unique phone number to their account. SMS Protect is a security feature that has two purposes: to keep players accountable for what Blizzard calls “disruptive behavior,” and to protect accounts if they’re hacked. Why does Blizzard require my phone number? SMS Protect, therefore, ties that account to something valuable - in this case a player’s mobile phone. Without SMS Protect, Blizzard reasoned that there is no barrier to toxic players or trolls creating a new account if an existing one is sanctioned. Overwatch 2 is free to play, unlike its predecessor. Blizzard said it implemented these controls because it wanted to “protect the integrity of gameplay and promote positive behavior in Overwatch 2.” The same two-factor step, called SMS Protect, will also be used on all Call of Duty: Modern Warfare 2 accounts when that game launches, and new Call of Duty: Modern Warfare accounts.īlizzard Entertainment announced SMS Protect and other safety measures ahead of Overwatch 2’s release. If you don’t, you won’t be able to play Overwatch 2 - even if you’ve already purchased Overwatch. 4, players will be required to link a phone number to their accounts. When Overwatch 2 replaces the original Overwatch on Oct. ![]()
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